Eligibility and Referral

Eligibility for Counselling

We have taken the difficult decision to close our books and take only limited referrals. This is due to the high level of referrals being made, which has led to a waiting time that we consider unsafe for our clients. If you need support, please make an appointment with your GP.


Our service is available to people in the Hastings and Rother areas who are 16 years of age and over and who are either on benefits or a low income. As a charity, we are reliant upon client contributions and this will be discussed and agreed at your assessment.

If you are not on benefits or living within a low income, we would ask you to make a contribution that reflects this. We can also offer a small number of sessions at a full fee of £35 per session to those able to afford it, which in turn helps to top-up our hardship fund for others to access.

How to access the service

  1. Speak to your GP, who will be able to refer you to the service if they feel it is appropriate for you.
  2. We also accept referrals by other local support agencies.
  3. Anyone aged 16 years + in Hastings and Rother can refer themselves if they are on benefits or low incomes.
  4. People who can afford private counselling but who would prefer to access counselling through an established service can access full fee sessions at a cost of £35 per session.
  5.  Clients who have been raped or sexually assaulted can be referred by the police or SARC (The Sexual Assault Referral Centre) and have a limited number of sessions paid for by SARC.

Making a Referral: GPs and other services

Please complete a Counselling Plus Referral form and send it to admin@counsellingplus.org.


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