Eligibility and Referral

Eligibility for Counselling

Our service is available to people in the Hastings and Rother areas who are 16 years of age and over and who are either on benefits or a low income. As a charity, we are reliant upon client contributions, which is agreed at whatever is affordable for each individual and will be discussed at your assessment.

If you are not on benefits or living within a low income, we would ask you to make a contribution that reflects this. We can also offer a small number of sessions at a full fee of £38 per session to those able to afford it, which in turn helps to top-up our hardship fund for others to access.

How to access the service

  1. Speak to your GP, who will be able to refer you to the service if they feel it is appropriate for you.
  2. We also accept referrals by other local support agencies.
  3. Anyone aged 16 years + in Hastings and Rother can refer themselves if they are on benefits or low incomes.
  4. People who can afford private counselling but who would prefer to access counselling through an established service can access full fee sessions at a cost of £38 per session.

Making a Referral: GPs and other services

Please complete a Counselling Plus referral form for online sessions and send it to [email protected].

Re-referral Policy

Since we are a busy service, we ask clients not to re-access our service until 12 months after their therapy has ended and for referrers not to re-refer individuals they know to fall within this time limit. This is so that as may people as possible have the opportunity to access affordable counselling.

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